Terms of Service

Last updated 29 September 2026

1. Who we are and what these terms cover

Stuart is built and run by one person, Mutaqin Aryawijaya, an independent developer based in Central Jakarta 10210, Indonesia, as an individual, with no company behind it yet. These terms are an agreement between you and Mutaqin Aryawijaya ("Stuart", "we", "us"). They cover the Stuart app for Mac, the online service it uses, and this website. By creating an account or using Stuart, you agree to them. Our Privacy Policy and Refund Policy are part of these terms.

2. Your account

• You must be at least 16, and old enough to form a contract where you live, to use Stuart.
• You sign in with your email or Google. Keep access to that email secure, because it controls your account.
• Your account is for you. Don't share it or resell access to it.
• Stuart runs on a Mac with Apple silicon and macOS 15 or later, and needs an internet connection to answer.

3. Plans, billing and limits

• Each plan includes a monthly allowance for Stuart's cloud features: answers, voice, help during calls, summaries, and transcribing calls in the cloud. Stuart shows how much of it you have used as one percentage in the app. English calls that your Mac transcribes itself (macOS 26 or later) do not use the allowance.
• Free costs nothing and includes the base allowance.
• Pro costs $29 a month, or $288 a year ($24 a month billed yearly), and includes 7 times Free's allowance.
• Max costs $79 a month, or $792 a year ($66 a month billed yearly), and includes 20 times Free's allowance, plus everything in Pro.
• The allowance resets on the 1st of each month (UTC) and doesn't carry over. If you use it up, the cloud features pause until the reset, and your calls keep being saved on your Mac. We never charge for overage.
• On any plan you can buy extra usage: $10 adds 3 times Free's allowance for the rest of the month you buy it in. It is a one-time payment, not a subscription, and whatever is left expires at the monthly reset.
• How much work the allowance covers depends on what each feature costs to run. If a change would make a paid plan's allowance cover noticeably less, we will tell you at least 30 days before your next renewal, so you can cancel first.
• Pro and Max are sold by Dodo Payments, our merchant of record, which charges you, handles sales tax and VAT, and appears on your statement. Dodo Payments' own terms also apply to your purchase.
• Pro and Max renew automatically at the end of each monthly or yearly period, at the price shown when you subscribed, until you cancel. You can cancel anytime in Stuart under Settings, Account, Plan. You keep your plan until the end of the period you paid for.
• If we change the price of Pro or Max, we will tell you at least 30 days before it applies to your next renewal, so you can cancel first.
• Refunds follow our Refund Policy.

4. Calls and consent

Stuart can listen to, transcribe and summarize calls on your Mac. Laws about recording and transcribing conversations differ between countries and states, and some require the consent of everyone on a call.

• You are responsible for telling the people on your calls that you use Stuart, and for getting any consent the law requires before Stuart listens.
• Stuart gives you a line to say at the start of a call. Using it is a help, not a guarantee that you have met the law.
• Don't use Stuart to listen to a conversation you are not part of, or to record anyone in secret.
• Stuart does not make any recording or transcription legal. If you're unsure, ask a lawyer where you are.

5. Your content

Your code, notes, calls and everything else Stuart reads stay yours. You give us permission to process the parts that Stuart sends to its service only to provide the features you use, as the Privacy Policy describes. We don't use your content to train AI models, and we don't claim any ownership of it or of Stuart's answers about it.

You confirm that you have the right to let Stuart read the sources you add, including any shared with you by an employer or client.

6. AI answers

Stuart's answers, transcripts and summaries are generated by AI models. Stuart asks each sentence of an answer to point to a source and removes those that don't, but answers can still be incomplete, out of date or wrong. Check the sources before relying on an answer, especially for legal, financial, medical or safety decisions. Stuart's answers are not professional advice.

7. Acceptable use

Don't use Stuart to:

• break the law or anyone's rights, including privacy and recording laws;
• try to get around plan limits, or access the service other than through the app;
• disrupt, overload or probe the service's security;
• copy, resell or reverse engineer the app or service, except where the law allows it.

We may suspend an account that breaks these rules. Where we can, we will tell you why first and give you a chance to fix it.

8. Other services

Stuart works alongside apps it doesn't control, such as Zoom, Google Meet, Microsoft Teams, Claude Code and Codex. We aren't affiliated with them and aren't responsible for them. Sign-in uses Google, and payments use Dodo Payments, under their own terms.

9. Changes to Stuart

Stuart is a young product and will change. We may add, change or remove features. If we remove something that is a core part of Pro or Max, we will tell you in advance and you can cancel. If you paid for a yearly plan, you can ask for a refund of the unused months.

10. Ending your account

You can stop using Stuart and ask us to delete your account at any time by writing to hello@stuartdesk.com. We may end an account for serious or repeated breaches of these terms. If we stop offering Stuart altogether, we will give at least 30 days' notice and refund any prepaid time you haven't used.

11. Warranties and liability

We work hard to keep Stuart useful and available, but we provide it "as is". To the extent the law allows, we don't promise that it will be uninterrupted, error-free or fit for a particular purpose.

To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profits or lost data, and our total liability to you is limited to the amount you paid us in the 12 months before the claim, or $50 if that is more.

Nothing in these terms limits liability that the law does not allow to be limited, or any rights you have as a consumer where you live.

12. Changes to these terms

If we change these terms in a way that matters, we will update the date above and tell you in the app or by email at least 14 days before the change takes effect. If you don't agree, you can cancel before then.

13. Governing law

These terms are governed by the laws of the Republic of Indonesia. If we disagree about something, please write to us first; most problems are solved that way. Otherwise, disputes go to the Central Jakarta District Court (Pengadilan Negeri Jakarta Pusat).

If you are a consumer, this doesn't take away the protection of the mandatory laws of the country where you live, or your right to bring a claim in your own courts where that law allows it.

14. Contact

Questions about these terms go to hello@stuartdesk.com.